Refund and Returns Policy

At smmserviceus.com, we are committed to delivering high-quality digital services and ensuring customer satisfaction. As we deal with digital, non-tangible goods, this Return and Refund Policy outlines the circumstances under which a return or refund may be issued.

1. Digital Products – No Physical Returns

All products and services offered on smmserviceus.com are digital in nature. Therefore, no physical return is necessary or applicable.

2. Refund Eligibility

We offer refunds only under the following conditions:

  • The product/service was not delivered within the promised time frame.

  • The product/service delivered is significantly different from what was described.

  • The service is non-functional or unusable, and our support team could not resolve the issue within 3 business days.

  • Duplicate payments made for the same service (accidental double checkout).

3. Non-Refundable Cases

Refunds will not be issued in the following cases:

  • You changed your mind after purchase.

  • You provided incorrect information while placing the order.

  • The product/service was delivered successfully, as described.

  • Issues caused by third-party platforms (e.g., platform bans, personal misuse, or policy changes beyond our control).

  • Delay caused due to incomplete or delayed customer response.

4. How to Request a Refund

To request a refund, please contact us within 3 days of receiving the service, with the following details:

  • Order ID / Transaction Reference

  • A brief explanation of the issue

  • Screenshots or proof (if applicable)

📧 Email: Smmserviceusaofficial@gmail.com
💬 Skype: SmmServiceUSA
📲 Telegram: @SmmServiceUSA

5. Refund Processing Time

Approved refunds will be processed within 5–10 business days. Refunds will be issued to the original payment method used during the purchase.

6. Dispute Handling

We encourage direct communication. If you face an issue, please reach out before filing a dispute via any payment gateway or platform. We’re always here to help.

✅ By placing an order on smmserviceus.com, you agree to this Return and Refund Policy.

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